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What it means for you...

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Click to download the Trustmark Charter

You can rest assured that in choosing Greenflame, you have chosen a contractor that has been thoroughly vetted to meet the Trustmark quality scheme’s required standards and that we are committed to quality customer service. We are proud to be NAPIT installers of Biomass, Air Source Heat Pumps, Solar PV and Battery storage. 

Feedback &


We really hope that you never find yourself unhappy with our products or our services (we just want you to be happy).  However, if you ever feel unhappy with any stage of Greenflame's process, please fill out the form below to guarantee that your concerns are heard and responded to quickly and seamlessly by our office team.

For an alternative dispute resolution, please download the leaflet provided to understand how to progress your complaint through the RECC

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Click to download the RECC Leaflet

Company Details:

VAT Number: 929011537

Company Number: 06485497

Registered address (as per Companies House): 146 Milton Rd, Yate, Bristol, England, BS37 5ET

Insurance and Indemnity

Professional Indemnity - £250,000


Employer Liability - £10,000,000

Public Liability - £5,000,000

Products Liability - £5,000,000

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